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Privacy Policy

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This Privacy Policy describes how "our online platform" ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our site, and explains your rights in relation to your personal data. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the Turkish Law on the Protection of Personal Data No. 6698 (KVKK) and the General Data Protection Regulation (GDPR) where applicable to our operations.

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1. Information We Collect

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We collect various types of information in connection with the services we provide, which may include personal data. This information is collected to provide and improve our service to you.

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• Personal Data You Provide: When you register an account, place an order, subscribe to our newsletter, or contact us, you may provide us with personal information such as your name, delivery address, email address, phone number, and payment details.
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• Usage Data: We automatically collect information on how our service is accessed and used. This Usage Data may include your computer\'s Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
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• Cookie Data: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. See our "Cookie Policy" section below for more details.
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2. How We Use Your Information

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We use the collected data for various purposes, primarily to fulfill our contractual obligations and for legitimate business interests:

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• To provide and maintain our service, including processing your orders for vegetables and arranging delivery.
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• To manage your account and provide customer support.
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• To notify you about changes to our service.
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• To allow you to participate in interactive features of our service when you choose to do so.
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• To monitor the usage of our service.
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• To detect, prevent, and address technical issues or fraudulent activities.
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• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.
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• To improve our site and enhance your shopping experience.
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3. Disclosure of Your Information

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We may share your personal information in the following situations:

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• With Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processors, delivery services, IT service providers) to perform service-related services or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
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• For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
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• For Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:\n
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  • Comply with a legal obligation.
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  • Protect and defend the rights or property of our online platform.
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  • Prevent or investigate possible wrongdoing in connection with the service.
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  • Protect the personal safety of users of the service or the public.
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  • Protect against legal liability.
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• With Your Consent: We may disclose your personal information for any other purpose with your express consent.
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4. Data Retention

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We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

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We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

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5. Data Security

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The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

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6. Your Data Protection Rights

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Depending on your location and applicable law (e.g., KVKK, GDPR), you have certain rights regarding your personal data:

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• The right to access: You have the right to request copies of your personal data.
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• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
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• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
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• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
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• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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• The right to withdraw consent: Where you have provided consent to the processing of your personal data, you have the right to withdraw that consent at any time.
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To exercise any of these rights, please contact us using the physical address provided below.

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7. Cookie Policy

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We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are small data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies, visit allaboutcookies.org.

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We use the following types of cookies:

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• Strictly Necessary Cookies: Essential for the operation of our site, enabling core functionalities like security, network management, and accessibility.
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• Performance and Functionality Cookies: Collect information about how you use our site, like which pages you visited, and if you experienced any errors. These cookies don\'t collect any information that could identify you.
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• Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaigns.
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You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

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8. Children\'s Privacy

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Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

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9. International Data Transfers

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Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Turkey and choose to provide information to us, please note that we transfer the data, including personal data, to Turkey and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

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10. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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11. Contact Us

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If you have any questions about this Privacy Policy, you can contact us by mail at:

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\n Yeşil Sokak No: 15
\n Çankaya
\n Ankara
\n Turkey\n

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